Consumer Duties

Online Course • 5Mins AI

About the CPD course

This micro-course is designed to provide a comprehensive understanding of consumer duties in the financial services sector; focusing on compliance with the Financial Conduct Authority (FCA) standards. Participants will gain insights into the FCA’s vision; key regulations; and best practices to ensure fair treatment of customers; particularly vulnerable ones. Through a series of focused lessons; learners will explore the principles; rules; and practical measures essential for maintaining compliance and fostering consumer trust.

CPD Provider

5Mins AI

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5Mins AI

5Mins.ai, a Skills and Learning platform, helps organisations develop all their employees efficiently and effectively, no matter what their role. The 5Mins e-learning platform is used by diverse workforces to create a new generation of learners armed with the skills they need to succeed in the modern workplace