Retail
CPD by Industry

CPD in the Retail sector

Overview of the Retail Industry

The House of Commons Retail Industry Briefing Paper (May 2015) reports that the UK retail sector is the largest industry based on the number of employees. In 2013, the entire sector accounted for 539,000 businesses with a total of 4.3 million people employed, 15.8% of the total UK population. The retail industry contributed £180 billion to the UK economy output in 2014, 11% of the total, and contributes around £17.5 billion in taxes each year.

Over the past few years, a key development in the sector is the increasing value of internet sales and the change in consumer purchasing practice. From January 2007 to January 2013, the value of retail internet sales rose from 2.7% to 11.1%. 

CPD in the Retail Sector

As the largest employing industry and with a huge consumer focus, the implementation of Continuing Professional Development is vital to ensure industry standards continue to rise to compete in an ever-growing globalised competitive market.

The Chartered Institute of Procurement and Supply (CIPS) states, “the world is moving ever faster so on-going CPD is essential to support you in your current role as well as helping you with career progression. CPD is all about upgrading knowledge, skills and capabilities to remain effective and compliant.” CIPS recommends that individuals undertake at least 30 CPD hours per year as a minimum, and ideally 45 hours at higher competency grades, in order to keep up-to-date with changes in the business environment, organisational requirements and, potentially, client needs.

The Chartered Trading Standards Institute runs its CPD scheme from January to December each year, and requires participants to complete at least 20 hours of CPD annually, which should be recorded on a learning and development plan.

Continuing Professional Development in the retail sector can vary significantly depending on job role and responsibility. CPD opportunities can include marketing & advertising, people management, customer services, market trend analysis and reporting, store design & layout, merchandising and supply chain management.

  • British Retail Consortium (BRC)
  • Chartered Institute of Procurement and Supply (CIPS)
  • Institute of Customer Services (ICS)
  • Institute of Grocery Distribution (IGD)
  • British Florist Association
  • Retail Bridalwear Association
  • Fashion Association of Britain
  • Association of Licensed Multiple Retailers
  • Kitchen Bathroom Bedroom Specialists Association (KBSA)
  • Chartered Trading Standards Institute
  • The Charity Retail Association
  • British Jewellers Association
  • Entertainment Retailers Association
  • British Footwear Association
  • British Hospitality Association
  • British Franchise Association
  • Association of Convenience Stores
  • Association of Retail Trade
  • British Independent Retailers Association (BIRA)
  • Toy Retailers Association (TRA)

Stay in the loop with what's happening in the CPD Retail industry

Browse CPD Retail Training Providers

Derbyshire Aggregates

We specialize in supplying a high quality product supported by exceptional customer service
Derbyshire Aggregates

Stove Industry Alliance

Trade association for stove & fireplace manufacturers, distributors & retailers
Stove Industry Alliance

SGHC UK

We provide first-class entertainment to the worldwide betting and gaming community
SGHC UK

TWD Training

We provide high quality drainage, plumbing and groundwork services to both businesses and home c...
TWD Training

DCS Group

UK Official Sales & Distribution
DCS Group

Reach Contact

Driving brand performance by putting your brand at the forefront of sales execution and retail t...
Reach Contact

Energy Carbon

Low energy, heating solution to the house building industry
Energy Carbon

Priority Security Academy

We design and deliver business solutions that provide quality and value for our customers
Priority Security Academy

SPK Performance

Learn how to increase your sales, turnover and well being at SPK
SPK Performance

Mackwell

Appliances, Electrical, and Electronics Manufacturing
Mackwell

OpenSky Data Systems

Business Automation Experts, we partner with ambitious leaders in enterprise organisations to ac...
OpenSky Data Systems

Mira Showers

We’ve spent the last century creating the shower technology of tomorrow
Mira Showers

Alien8

Tattoo and piercings specialists
CPD Logo

The Sign Group

Supplying LED lighting and components to the UK and beyond
The Sign Group

Markel

We’re an SME-focused expert in providing integrated insurance, tax and law services that deliver...
Markel

Gamma Business Communications

We combine voice, connectivity and mobile services into unified communications to keep businesse...
Gamma Business Communications

CPD Retail Courses and Workshops

Retail

Asbestos Awareness

TWD Training

The objective of this course is to provide sufficient understanding and knowledge of Asbestos Awaren...
Training Course
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Acosta Europe Mastering Management

Reach Contact

Internal Manager Training to further develop our managers in all areas from change management; HR po...
Training Course
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eMobility Learning Series CPD Ev Charging

Schneider Electric Ltd

This course will help attendees to learn about the different types of EV's and how they work; focusi...
Seminar
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Manual Handling Awareness

TWD Training

The objective of this course is to provide sufficient understanding and knowledge of Manual Handling...
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Above Waist Body Piercing Course

Alien8

This 3 day above body piercing course will provide learners with the underpinning knowledge and skil...
Training Course
Retail

Locking and Escape Standards

Hikvision UK & Ireland

This presentation focusses on the increased requirements to specify locking solutions and provides a...
Training Course
Retail

Specialist Infrared Heating System

Energy Carbon

Introduction to low carbon infrared heating for the building; retail; domestic and care sector. Idea...
Webinar
Retail

Tattooing for Beginners

Academy 58 (Oreal Consulting)

This course is designed for beginner tattoo artists who would like to enrich their knowledge about c...
Training Course
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Battery Technology & Emergency Lighting

Mackwell

Discovering the different battery technology types in construction projects when requiring emergency...
Seminar
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Process Automation Planning for HRM Leaders

OpenSky Data Systems

A training event that explores all stages of planning; implementing; and delivering high-impact HR p...
Training Course
Retail

The basic principles of manual handling

Crest

Basic principles of manual handling and how to lift correctly and what the consequences might be for...
Training Course
Retail

Physical & Emotional Safety in Retail

Retail Trust

This course focuses on the increase in challenging situations in store; building participants knowle...
Training Course
Retail

Lighting Technology; Design; Contractor Focus and...

SG Lighting

An examination of lighting LED technology; lighting design standards; solutions and compliance. The...
Webinar
Retail

LED Training Course

The Sign Group

Each Attendee will be involved in a hands-on training course covering all aspects of LED use within...
Training Course
Retail

Guide To Education Lighting and Controls

SG Lighting

An examination of lighting for Educational establishments; including schools; higher education and a...
Webinar
Retail

18th Edition Amend 2

Schneider Electric Ltd

Review some of the main changes in the 18th edition amendment 2 regulations; understand the technolo...
Seminar
Retail

Designing hyper energy efficient facilities

Schneider Electric Ltd

Consulting engineers: Get guidance on the standards and technology to help you design and specify fu...
Webinar
Retail

Intelligent Rainscreen Façade design and system se...

RJ Facade Systems

How to design and select components for rainscreen façade systems.
Seminar
Retail

Introduction to Thermal Surveillance Technology

Hikvision UK & Ireland

Thermal surveillance technology has traditionally been associated with very high security or militar...
Training Course
Retail

Managing sensitive situations in retail

Retail Trust

This course focuses on upskilling frontline HR and ER teams who receive complex calls and engage in...
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CPD Retail Online & eLearning

Retail

Tackling Burnout

Upskill People

This course explains the rise in burnout and the feeling of being constantly swamped. It sets out ho...
Online Course
Retail

Fresh Produce

Upskill People

Fresh fruit and vegetables are one of the most important aspects of fresh food sales. How the depart...
Online Course
Retail

Forecourt Competent Person

Upskill People

A Forecourt Competent Person (FCP) is key to ensuring that a site that sells fuel does so safely and...
Online Course
Retail

Better One-to-Ones = Better Results

Upskill People

Regular one-to-ones allow you to address a range of topics and challenges with your team members, in...
Online Course
Retail

Adult Gaming Centres (RAGC)

Upskill People

Every employee over the age of 18 has a responsibility to ensure all Adult Gaming Centres (AGCs) are...
Online Course
Retail

Your Wellbeing

Upskill People

This course helps you understand the importance of living in the present. It sets out how techniques...
Online Course
Retail

What is Mental Health?

Upskill People

It is important you understand the facts about mental health. Good mental health is not just about b...
Online Course
Retail

Violence and Aggression at Work

Upskill People

Workplace aggression is any incident in which a person is abused, threatened, or assaulted in circum...
Online Course
Retail

Understanding Depression

Upskill People

This course explains the difference between depression as a natural response to disappointment and c...
Online Course
Retail

Sales and Service Essentials

Upskill People

This course is all about getting the most out of your relationship with your customers and being suc...
Online Course
Retail

Managing Mental Health

Upskill People

This course helps managers understand the issues when it comes to looking after their people, includ...
Online Course
Retail

Safety, Health and Wellbeing (Complete)

Upskill People

Keeping everyone safe and well must be a top priority for any business, and accident prevention is a...
Online Course
Retail

Let's Talk About Stress

Upskill People

This course explains that stress can be a good thing when it motivates us, but too much of it can li...
Online Course
Retail

Food Sales and Service Skills

Upskill People

A course to practice the skills you've learnt and really cement your knowledge and confidence to be...
Online Course
Retail

Food Sales and Service Essentials

Upskill People

A course designed to give you the confidence and skills to be brilliant at sales and service and giv...
Online Course
Retail

Food Hygiene (Complete)

Upskill People

Anyone dealing with food needs to know how to do it safely and hygienically, so it is safe to eat. I...
Online Course
Retail

Food Hygiene - Allergens

Upskill People

Anyone dealing with food needs to know how to do it safely and hygienically, so it is safe to eat. T...
Online Course
Retail

First Aid Refresher

Upskill People

First aid is an essential skill that could save a life, but many first aiders lose confidence as tim...
Online Course
Retail

Fire Safety Essentials

Upskill People

Nobody wants the stress of being involved in a fire, do they? So, it is important you know all about...
Online Course
Retail

Display Screen Equipment

Upskill People

Understanding what makes your workstation safe to use could save you a lot of pain and discomfort. F...
Online Course

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