Dealing with Difficult People and Situations Certification
Online Course
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academy+
About the CPD course
Difficult people cost businesses hundreds of billions of pounds every year. Learning how to deal with difficult people therefore; is not just a necessary business move to protect your bottom line; it presents an untapped opportunity to dramatically increase your revenue. Furthermore; it also offers powerful interpersonal skills that will help you interact with people in all areas of life.
academy+ provides individuals and SMEs with blue-chip quality learning and development opportunities. Our range of 700+ CPD-certified courses covers everything from industry-specific knowledge to mandatory training programmes, digital skills, professional development, and hobby and lifestyle courses. Training is delivered via our three core brands: New Skills academy+ helps individuals excel in their personal and professional lives; Staff Skills academy+ equips SMEs with mandatory training, personal development and wellbeing services; and Scott Bradbury offers bite-sized digital learning resources designed to improve individuals’ performance at work.
