Learning how to handle social media criticism is absolutely essential for anybody looking to improve their brand image and avoid negative social media repercussions. This is true; whether you are directly responsible for social media management or are looking to improve your company’s social media policy. This course provides a comprehensive guide to handling social media criticism through establishing effective social media policies and learning how to respond effectively.
academy+ provides individuals and SMEs with blue-chip quality learning and development opportunities. Our range of 700+ CPD-certified courses covers everything from industry-specific knowledge to mandatory training programmes, digital skills, professional development, and hobby and lifestyle courses. Training is delivered via our three core brands: New Skills academy+ helps individuals excel in their personal and professional lives; Staff Skills academy+ equips SMEs with mandatory training, personal development and wellbeing services; and Scott Bradbury offers bite-sized digital learning resources designed to improve individuals’ performance at work.
