Listening is essential for professional success and stable relationships. Poor listening skills result in misunderstandings and conflict. Therefore; everyone can benefit from learning to listen well. In this course; you will learn the differences between effective and ineffective listening and how to make sure that you have understood your conversation partner’s message.
academy+ provides individuals and SMEs with blue-chip quality learning and development opportunities. Our range of 700+ CPD-certified courses covers everything from industry-specific knowledge to mandatory training programmes, digital skills, professional development, and hobby and lifestyle courses. Training is delivered via our three core brands: New Skills academy+ helps individuals excel in their personal and professional lives; Staff Skills academy+ equips SMEs with mandatory training, personal development and wellbeing services; and Scott Bradbury offers bite-sized digital learning resources designed to improve individuals’ performance at work.
