This course will teach you: What the Thomas-Kilmann Conflict Mode Instrument (TKI) is and why it is a useful management tool; How the TKI works and when it can be applied; About the five conflict-handling modes that can be implemented in almost every conflict situation; The benefits of the TKI not just for individuals; but also for members of an organisation; How one can obtain TKI training and certification
academy+ provides individuals and SMEs with blue-chip quality learning and development opportunities. Our range of 700+ CPD-certified courses covers everything from industry-specific knowledge to mandatory training programmes, digital skills, professional development, and hobby and lifestyle courses. Training is delivered via our three core brands: New Skills academy+ helps individuals excel in their personal and professional lives; Staff Skills academy+ equips SMEs with mandatory training, personal development and wellbeing services; and Scott Bradbury offers bite-sized digital learning resources designed to improve individuals’ performance at work.
