Training Course
•
Big Picture Training & Learning Design
About the CPD course
Knowing the difference between a neighbour dispute and anti-social behaviour and having the tools to manage both issues with confidence; can make the difference between service excellence and a service complaint. This training program was developed in collaboration with Janine Green; the author of Effective ASB Case Management Principles: A guide for social housing providers. Big Picture Training is proud to be delivering this flagship program in Australia. Paving the way for service excellence in ASB case management.
At Big Picture Training, we have an audacious mission to be a first choice provider of first class, best practice training to the not for profit sector. With 30 years experience of operational management, training and leadership development for social housing providers in the UK and Australia, Big Picture offers bespoke and tailored e-learning solutions, on-line training, blended learning and face to face training workshops.
