About the CPD course
This training program offers in-depth insights into customer experience; emphasizing its importance and the role of empathy in creating a unique experience. Participants will learn self-awareness skills; including recognizing both their own and the customer's personality types to enhance the sales process. The program also covers the GUEST model in detail; exploring each of its five stages to optimize customer interactions and build trust. Finally; it highlights key methods for achieving excellence in sales.
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BOOST Consulting and Training
Since 2001, we have been pioneering the training field in the middle east, as our main goal has always been to boost the number one asset for any organization; the human asset.. & starting from this purpose, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions!
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