Essential Investigation Skills

Training Course • CMP- CMP Resolutions - CMP Management Plus

About the CPD course

Suitable for: managers tasked with straightforward fact-find investigations into grievance; disciplinary and code of conduct investigations; who have access to and support from; experienced HR professionals. It takes managers through a grievance case in order to enable them to undertake a straightforward fact-finding investigation in an effective manner; and to produce a report of the evidence found. Covered are the skills required to weigh evidence against policy; legislation and on the balance of probability; and to reach findings for straightforward case work. Investigating complex; highly sensitive complaints; or without the support of HR; requires further training and is not included and requires a further 3 days of training.

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CMP- CMP Resolutions - CMP Management Plus

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CMP- CMP Resolutions - CMP Management Plus

CMP supports the development of Conversational Integrity, the soft skills needed to harness the differences between us all, and can be used to help resolve disputes effectively. Good Conversational Intelligence leads to more effective interpersonal communication and encourages closing the gap between employee behaviours and organisational values, promoting Clear Air workplaces, where employees feel empowered to challenge the status quo without the fear of reprisal. CMP has been a leader in the field for nearly 30 years and is the UK’s leading providers of conflict management and dispute resolution training offering consultancy in managing workplace conflict, independent mediation, investigation, facilitation and conflict audit services. Established in 1989 we are the UK's oldest workplace mediation training and services provider on training. We offer services and training to organisations, so they have the skills needed to improve their Organisations Culture and Conflict Competence.