About the CPD course
This course has been designed to equip individuals with a background in healthcare; administration or customer service; with specialised knowledge and skills for administrative roles within the healthcare sector. This comprehensive course focuses on enhancing general administrative and customer service competencies while delving into the specific requirements of medical administration; including managing patient records; understanding medical terminology and navigating healthcare processes. Participants will gain the expertise needed to contribute effectively to the smooth operation of medical offices; clinics or other healthcare facilities; ensuring they are well prepared for a career as a competent and adaptable medical secretary.
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DCM Learning
For over a decade, DCM Learning has been improving individual and business performance in Ireland and the UK. At our core, we believe people learn best by doing. We design fun, powerful experiences that have a profound and lasting impact on people and their careers, inspiring new ways of thinking, building critical capabilities and unleashing business success.
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