Vulnerable Persons. Your customer services staff are the first point of contact and in a position to identify customers who may be vulnerable and at a risk of being exposed to financial detriment. Training your staff is vital in helping to understand the significance of 'vulnerabilities' and the steps to take as per FCA guideline to safeguard vulnerable persons. This eLearning course is aligned with FCA guidelines and shows financial sector employees how to spot signs of 'vulnerability' and best practice on how to act how to act.
DeltaNet International provides affordable elearning solutions for business of all sizes. Their best-in-class Adapt learning platform provides a comprehensive suite of elearning courses spanning compliance, health and safety, and performance management topics. Using advanced instructional techniques such as interactive video and gamification, DeltaNet's online training courses are highly engaging and represent excellent value for money.
Offering exceptional customer service and support alongside bespoke, editable, content, DeltaNet's elearning experience has set the benchmark for the industry.
