Interviewing and Fraud Investigations Techniques

Incorporating Cognitive Interviewing and Conversation Management; alongside an Interview Framework; Advanced Questioning; Listening Techniques and unique verbal indicators to support focused and robust risk assessment. The most practical investigative interviewing method to effectively identify; evaluate and intelligently question risk issues presented in a non-adversarial fashion. Training has been designed utilising eLearning; group discussions; worksheets; assessments; case studies and practical exercises to maximise the student learning potential in developing their knowledge; skills; techniques and confidence and to ensure learners are engaged throughout. Specific modules can be selected to create a bespoke course as required.