The UK is changing and is one of the most diverse places in the world. This means that your customers look different; think differently and behave differently. In order to effectively engage with this wide range of people; learning more and understanding about other peoples culture and beliefs; is imperative. This course will develop cross-cultural awareness; improve relationships within your workforce and enhance communication with your customers. Providing the opportunity for staff to reflect and review their own practice and be more confident in dealing with cultural issues; the training combines theories; case studies; practical activities and fun! All delivered in a very creative and interactive style.
Diversiti UK Learning and Development is a training company with a strong social purpose, providing training in equality, diversity, unconscious bias, cultural competency, disability confident and safeguarding. Any profits are reinvested in supporting those most marginalised in society. We have many years’ experience of helping business and organisations to interpret and comply with their legal requirements; enabling personal development at all levels.
