Join this course to improve your communication skills in tense or emotional situations. In the Introduction module; we'll emphasise the significance of handling difficult conversations effectively and its impact on personal and professional relationships. The Difficult Conversations module is the core of the course; where we'll teach you practical skills and strategies for navigating tough conversations; including active listening; staying calm; and expressing yourself clearly. In the Conclusion module; you'll reflect on what you've learned and receive resources for continuing your growth. Note: This course is intended for personal development only and does not provide regulated qualification.
We create interactive video-based e-learning courses in a variety of subjects at Elearning Solutions, including Health and Safety, Social Care, and Business Skills. Our vast catalogue of approved and accredited online courses is available through our Distribution Partner Network, making us the ideal online training partner for a variety of industries.