Become a skilled Phone-Based Customer Service specialist and help your company become world-class in reputation; All businesses and companies now rely on call centres and telephone operators to help their clients; and we can train you to provide the very best; This course provides detailed techniques and strategies for dealing with the most demanding of customers; ensuring that they finish their call feeling satisfied with the response they have received; It includes all possible aspects that an operator may face from a caller; with an emphasis on clear and honest communication;
We create interactive video-based e-learning courses in a variety of subjects at Elearning Solutions, including Health and Safety, Social Care, and Business Skills. Our vast catalogue of approved and accredited online courses is available through our Distribution Partner Network, making us the ideal online training partner for a variety of industries.