CPD Courses

Mastering Complaints: Effective Investigations & Resolution Strategies

Training Course Emmaus Global

About the CPD course

Master the art of handling non-criminal investigations with our comprehensive course designed to strengthen your organisation's complaint management process. Delivered in person by two safeguarding experts this course equips your staff with the tools to respond to safeguarding concerns confidently and professionally. Learn to expertly handle every stage from intake to resolution using a proven framework that ensures transparency and defensible decision-making. This course will transform how your team manages complaints ensuring a safer and more accountable workplace for all.

CPD Provider

Emmaus Global

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Emmaus Global

Emmaus Global

Emmaus are safeguarding specialists with expertise in investigations, strategic solutions, learning and development. Our focus is to journey together with organisations to reduce the likelihood of harm to all and enhance safeguarding arrangements.

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