This course addresses how to use emails to get ideas across quickly and smoothly. The end result is clear; professional emails that get results and mean you can hit send with confidence every time. On this training; you will learn how to: begin and end emails professionally; set a clear objective for every message; structure emails logically; get the reader on-side from the beginning; communicate your messages effectively; avoid making embarrassing errors; and know when email isnt the best solution. Individual analysis of your writing and post-course access to The complete business writer e-learning will reinforce what you learn.
At Emphasis, we know that business writing is something that, worldwide, millions of people struggle with. So we’ve made it our mission to help them.
Since we set out in 1998, we’ve helped more than 50,000 people write better documents, email and web content – mainly through the 5,000 courses that we’ve run for organisations across the globe.
Because we are specialists, we can create bespoke in-company courses in any area of written communication, from how to reply to a complaint email through to how to write a bid for a national rail franchise. Our in-house team of experts includes specialists in report writing, preparing speeches for senior executives and writing English for speakers of other languages.