The Differentiation Factor

Training Course • Eram International

About the CPD course

In the dynamic world of business: an angry customer has the potential to inflict severe damage on an organization's reputation. Negative experiences: if not effectively addressed: can quickly spread through word of mouth and social media: leading to financial losses and diminished trust. This course is your shield against such challenges. Throughout this program: we'll empower you with practical strategies to navigate challenging customer interactions: converting potential negatives into positive resolutions. In this 3-day interactive course you will gain limitless insights on how to keep your customers not just satisfied: but genuinely happy.

CPD Provider

Eram International

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Eram International

ERAM International is an ISO 17020: 2012 type "A" inspection body that provides Quality Assurance and Quality Control Inspection Services to all leading Oil and Gas, Petrochemical companies in Kingdom of Saudi Arabia and worldwide. Our aim is to be a globally preferred Inspection & Certification Body through ethical and sustainable auditing and Inspection activities.