About the CPD course
Learn how to effectively navigate professional and personal relationships by exploring the pillars of emotional intelligence and how to apply them. This engaging Emotional Intelligence course will enhance your conflict resolution and stress management and improve your self-awareness and control. In this 9-lesson course; we’ll cover core emotional intelligence (EI) skills: self-awareness; self-management; social awareness; and relationship management. We will also explore how EI can benefit professionals in leadership and customer service roles; as well as team environments. By the end of this course; you’ll be able to manage team dynamics and different communication styles with skill and empathy.
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GoSkills Ltd
GoSkills.com is an online learning company that helps anyone learn business skills to reach their personal and professional goals. With a GoSkills.com subscription, members receive personalized courses consisting of high quality and to-the-point video tutorials, transcripts, quick reference documentation, exercise files and short quizzes. We select globally-recognized experts, who are passionate and brilliant instructors.
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