About the CPD course
To keep customers happy and ensure theyre dealt with effectively; you need to use positive language. This course will help you understand why positive language is so important and which key words and phrases to use or avoid to keep everyone happy. No magic wands required.
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iAM Compliant t/a iAM Learning
Our course designers use high-end animation, lovable characters and captivating stories to make even the most serious subjects appealing and unforgettable. Collections include Health & Safety, Compliance, Mental Health & Wellbeing, Cyber Security and Soft Skills. Transform the way your workforce trains and retains.
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