About the CPD course
People often dont know what they want; so youll need to use a variety of techniques to find out more about your customers. By understanding the customer; youll be able to go beyond their expectations to deliver fantastic service. Knowing who your customers are and what they care about will help you get into your customers heads and see things from their perspective.
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iAM Compliant t/a iAM Learning
Our course designers use high-end animation, lovable characters and captivating stories to make even the most serious subjects appealing and unforgettable. Collections include Health & Safety, Compliance, Mental Health & Wellbeing, Cyber Security and Soft Skills. Transform the way your workforce trains and retains.
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