Customer Service Awareness Training

Online Course • Interactive Healthcare Training

About the CPD course

Customer service can make or break a business or organisation. Get it right and people will keep coming back; get it wrong and like ripples on a pond; news that you are not good to deal with will spread. This course will give staff; whether they are customer facing or not; the basics of excellent customer service. Everyone will have to speak to a client or customer at some point. This course will ensure that when they do; the outcome is a good one.

CPD Provider

Interactive Healthcare Training

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Interactive Healthcare Training

We train Doctors, Nurses, Allied Health Professionals, including Occupational Therapists, Physiotherapists, Speech and Language Therapists, Radiographers, Care Workers, Care Assistants, Care Enablers, Social Workers, Catering Staff, Catering Assistants, Support Workers, and Ancillary Workers. Selected packages and courses are accompanied by Audio to facilitate learning.