Acute stress at work can be caused by many complex and diverse factors. It may be a sudden and shocking event or intense pressure over a prolonged period leading to crisis or burnout. This OnDemand course helps managers support the emotional wellbeing of their teams in a safe; structured way. It explores factors that can negatively impact on mental health; how we respond to intensely demanding or distressing situations and the signs of emotional distress. It provides a brief model for the team leader’s support intervention; advice on helpful ways you can support staff and common pitfalls to avoid.
In your workplace, you could be faced with violence, aggression, accidents, crime or the escalating challenges of public-facing work.
Because of this, you may need to build emotional resilience in yourself, your team or your organisation.
We provide a range of digital, blended and face-to-face training courses. These were developed to not only build personal resilience but also to give understanding and tools so that you can help yourself after an incident and / or provide support to colleagues.
Our courses are built on decades of experience and genuine expertise.
Our guiding principle is to demystify, simplify and appropriately educate.
