This certified course will cover everything from the most appropriate behaviour and communication with customers; to tools and techniques used to analyse the level of service and improve it to ensure customer satisfaction. This is a completely interactive course and therefore delegates are expected to be open minded; sharing their ideas and experiences; asking questions and hence being hundred percent participative.
Learners Point is a well-recognized ISO 9001:2015 certified institute in corporate and individual training in the MENA region and has contributed to the career success of more than 110,000 professionals since its founding in 2001.
Learners Point has the right recipe for developing, designing and delivering most successful training solutions customized
to meet both individual and organizational learning needs.
We have proudly set a benchmark today providing a wide range of training courses covering IT, Finance, Management, HR, Logistics and Supply Chain, ERPs, Design and Leadership Skills
