Emotional Intelligence

Online Course • Learning Pool

About the CPD course

Emotional intelligence (EI) is the ability of individuals to recognise their own and others' emotions; to discriminate between different feelings and to use this information to guide thinking and actions. Studies have shown that people with high levels of emotional intelligence have greater mental health; exemplary job performance and more potent leadership skills. By the end of our Emotional Intelligence module; the learner will understand how EI can increase their self-awareness; help them to work with others and improve their professional performance.

CPD Provider

Learning Pool

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Learning Pool

Learning Pool’s expert team creates the content and technology solutions that engage and empower modern learners around the world. We have an unrivalled track record for helping public and private sector customers deliver practical learning outcomes that are tailored to the unique needs of more than 3 million learners in 21 countries. Learning Pool’s award-winning support encompasses unlimited and end-user support, a dedicated Learning Consultant and access to an online training academy, helping you get the most out of the service provided.