About the CPD course
Every forward-thinking organisation now aims to be a good employer; and to be a business that delivers accessible and high-quality customer service. This includes ensuring equality of access and tackling unfair discrimination in the workplace; in line with the statutory obligations under the Equality Act 2010. Our e-learning module will guide both employees and managers through their responsibilities; identifying protected characteristics; highlighting key concepts of discrimination and underlining the benefits of equality. Advice is given on areas such as using respectful language and avoiding making assumptions; and the module features several real-life case studies and an accompanying knowledge check section.
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Learning Pool
Learning Pool’s expert team creates the content and technology solutions that engage and empower modern learners around the world. We have an unrivalled track record for helping public and private sector customers deliver practical learning outcomes that are tailored to the unique needs of more than 3 million learners in 21 countries. Learning Pool’s award-winning support encompasses unlimited and end-user support, a dedicated Learning Consultant and access to an online training academy, helping you get the most out of the service provided.
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