Assertive Vs Aggressive Behaviour - Healthcare

Online Course • Maguire Training

About the CPD course

Within Healthcare, delegates will face the challenges of identifying aggressive and assertive behaviour and how to react to these accordingly. By the end of the course, delegates will be able to express opinions directly while still showing respect towards others, with the ability to make appropriate requests and how to refuse them with confidence. With the recognition of how to manage conflict with sensitivity delegates will have the skills to deal with different types of behaviour and develop strategies for managing different types of situations where others may behave in an aggressive or assertive way.

CPD Provider

Maguire Training

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Maguire Training

For 25 years Maguire Training has led the industry with transformational leadership, management, personal development, sales and healthcare training. With vast experience in delivering powerful results in, virtual, face-to-face courses and online e-learning modules. The company has three main facets: Maguire Training – a leading learning and development training company for sales, management and personal development. Maguire e-Learning - providing over a hundred e-videos for online learning, as well as a groundbreaking LMS and LRS service. Maguire Healthcare Training – Providing high-impact learning and development non-clinical for healthcare professionals.