Customer Service

Online Course • Me Learning

About the CPD course

This course delivers a timely reminder on the importance of customer service. You'll learn the basics of good service; such as listening and clarifying; preparedness; efficiency and professionalism; and tactics for dealing with customers when they are unhappy or angry. Bad customer service has a huge impact on your customers and colleagues; but with this course you'll gain the knowledge necessary to start practising excellent service straight away.

CPD Provider

Me Learning

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Me Learning

Me Learning has been providing cutting-edge digital, virtual and blended learning to the Health and Care sector for more than 14 years. Our courses are accessible digitally from anywhere on any device and mirror the virtual way individuals choose to interact with the world today.