Frontline Communication in Healthcare - online version
Online Course
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PLX Academy
About the CPD course
Learn how to improve communication skills of frontline healthcare professionals; tailored to patients behaviors and needs. This training program will equip you with soft skills to detect delicate patients requirements; respond adequately and bring benefits to both; patients and hospitals.
PLX Academy is a knowledge platform that provides information and courses designed to assist doctors, nurses, managers and other healthcare professionals to advance their communication and management skills and competencies in daily work. Through individualized forms of training and coaching both on-line and on-site, we aim to empower healthcare professionals in private and public sector to deliver medical excellence, to improve their career and personal life, and contribute to the economic growth of the healthcare institution. We believe that positive patient experiences and satisfaction of employees are the key to success for the hospitals. Therefore, our platform and courses are built on academic research and best practices in the field of patient experience, healthcare management and medical science.
