CPD Courses

Complaints Education; Development and Training

Training Course Quality Governance Solutions

About the CPD course

This Complaints Training; Education & Development Package has been developed to support organisations moving from compliance with guidance to continuous quality improvement and learning from complaints. Guidance is translated into practice through our team's collective experience across health and social care settings; drawing on real-life experiences; patient encounters; and learning; with practical tools for application. At QGS we truly believe in enabling improvement in collaboration and know that supporting reflective practice and learning from the communities we serve will enable new practice to become embedded. We are dedicated to supporting you in your learning and in encouraging innovation.

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Quality Governance Solutions

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Quality Governance Solutions

Quality Governance Solutions

Patient safety, patient experience and continuous quality improvement are at the core of Quality Governance Solutions. We recognise that to achieve great outcomes for patients or the population, the environment for staff has to be one where all staff feel valued, motivated and have the correct resources and skills to undertake their roles. Supporting health and social care providers make a difference with continuous quality improvement via bespoke and expert solutions, training, development and coaching, building high-performing teams and fostering collaborative working environments.

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