Fair Treatment of Customers

Online Course • The Access Group

About the CPD course

Customers want to do business with people they can trust. The fair treatment of customers should be at the core of every organisation. This module explains what consumer protection means for UK citizens in the 21st century; and the benefits that can be derived from these regulations. It continues to detail the legal rights of consumers in the United Kingdom; based on a variety of legislative and statutory instruments and the regulatory bodies that administer and enforce them.

CPD Provider

The Access Group

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The Access Group

The Access Group is a leading provider of business management software to mid-sized UK and Asia Pacific organisations. It helps more than 47,000 customers across commercial and not-for-profit sectors become more productive and efficient.