Workplace Diplomacy

Online Course • The Access Group

About the CPD course

Diplomacy and tact are essential workplace skills which take time; patience and good judgement to develop as each person and situation is unique. By honing these skills you will be able to convey your ideas or opinions without damaging relationships or causing offence. This module explores why diplomacy is important; how to become a diplomat and the key skills involved in effectively communicating with others; including developing your emotional intelligence to help secure a win-win outcome.

CPD Provider

The Access Group

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The Access Group

The Access Group is a leading provider of business management software to mid-sized UK and Asia Pacific organisations. It helps more than 47,000 customers across commercial and not-for-profit sectors become more productive and efficient.