Customer Service

Online Course • Springpod

About the CPD course

Is the customer always right? Join us as we cover different challenges you may have to face; and the skills needed to overcome these challenges in a customer-facing role.

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Springpod

Springpod is an online student recruitment platform that enables employers & education providers to target, inform and engage students, as they start planning their future.

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"Commit yourself to lifelong learning. The most valuable asset you'll ever have is your mind and what you put into it."

Brian Tracey

"Education's responsibility is to replace an empty mind with an open one."

Malcolm Forbes

"I am always doing that which I cannot do, in order that I may learn how to do it."

Pablo Picasso

"Mistakes are great, the more I make the smarter I get."

R. Buckminster Fuller

"Education is a progressive discovery of our own ignorance."

Will Durant

"A man, though wise, should never be ashamed of learning more, and must unbend his mind."

Sophocles

"Real learning comes about when the competitive spirit has ceased."

Jiddu Krishnamurti

"I am still learning."

Michelangelo, age 87

"You don't understand anything until you learn it more than one way."

Marvin Minsky

"The roots of education are bitter, but the fruit is sweet."

Aristotle

"Knowledge speaks, but wisdom listens."

Jimi Hendrix

"It’s taken me all my life to learn what not to play."

Dizzy Gillespie

"Learning is a treasure that will follow its owner everywhere."

Chinese Proverb

"Much to learn, you still have."

Yoda

"Education is the kindling of a flame, not the filling of a vessel."

Socrates

"The beautiful thing about learning is nobody can take it away from you."

B.B. King

"We are born not to be perfect, but to learn and reflect from imperfections"

Princess Ramirez

"I was obliged to be industrious. Whoever is equally industrious will succeed equally well."

Johann Sebastian Bach

"You can never be overdressed or overeducated."

Oscar Wilde

"You cannot open a book without learning something."

Confucius

"Live as if you were to die tomorrow. Learn as if you were to live forever."

Mahatma Gandhi

"The mind is not a vessel to be filled, but a fire to be ignited."

Plutarch

"We are what we repeatedly do. Excellence, therefore, is not an act, but a habit."

Aristotle

"Science is organised knowledge. Wisdom is organised life."

Will Durant

"Learning is an experience. Everything else is just information."

Albert Einstein

"Education is the movement from darkness to light."

Allan Bloom

"Self-education is, I firmly believe, the only kind of education there is."

Isaac Asimov

"Teaching is only demonstrating that it is possible. Learning is making it possible for yourself."

Paulo Coelho

"Living is easy with eyes closed, misunderstanding all you see."

John Lennon and Paul McCartney

"All the world is my school and all humanity is my teacher."

George Whitman

"Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young."

Henry Ford

"Every time man makes a new experiment he always learns more. He cannot learn less."

R. Buckminster Fuller

"Learning never exhausts the mind."

Leonardo da Vinci

"I am learning all the time. The tombstone will be my diploma."

Eartha Kitt

"Learn everything you can, anytime you can, from anyone you can. There will always come a time when you will be grateful you did."

Sarah Caldwell

"Education is not the learning of facts, but the training of the mind to think."

Albert Einstein

"Education is not the filling of a pail, but the lighting of a fire."

W.B. Yeats

"Tell me and I forget. Teach me and I remember. Involve me and I learn."

Benjamin Franklin

"Gold has a price, but learning is priceless."

Chinese Proverb

"It is the art of an educated mind to be able to entertain a thought without accepting it."

Aristotle

"Education is the key to unlocking the world, a passport to freedom."

Oprah Winfrey

"Wisdom comes not from age, but from education and learning."

Anton Chekhov

"For the best return on your money, pour your purse into your head."

Benjamin Franklin

"You do not learn to walk by following rules. You learn by doing, and falling over."

Richard Branson

"The capacity to learn is a gift; the ability to learn is a skill; the willingness to learn is a choice."

Brian Herbert

"It does not matter how slowly you go as long as you do not stop."

Confucius

"The noblest pleasure is the joy of understanding."

Leonardo da Vinci

"Light up the darkness."

Bob Marley

"I had six honest men. They taught me all I knew. Their names were: Where, What, When, Why, How and Who."

Rudyard Kipling

"Education is not preparation; education is life itself."

John Dewey

"In learning you will teach, and in teaching you will learn."

Phil Collins