About the CPD course
This course centres around a case study involving Kay; delving into the events that unfolded around her and the subsequent impact on her life. It guides learners through the case study; highlighting its effects on Kay. The course also explores the possibility of altering the events in the case study prompting discussions on better management strategies. It covers the concept of supportive conversations; including their definition; appropriate timing and methods for conducting them. By focusing on the Kay case study the course combines theoretical understanding with practical application; fostering skills in empathy; communication and effective support.
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St John Ambulance
St John Ambulance is the UK’s leading first aid charity. Many of the UK’s most respected businesses across all sectors choose St John Ambulance to help them satisfy workplace health and safety regulations and safeguard the wellbeing of their employees and customers.
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