Conflict Resolution for Care Homes - Level 1

Online Course • The Mandatory Training Group

About the CPD course

This comprehensive course was developed for care home workers. It equips care workers with essential conflict resolution skills; emphasising resident well-being. Participants will gain a deep understanding of conflict causes; assault types; and techniques to manage them. The course focuses on conflict de-escalation while ensuring personal safety. It also promotes positive attitudes towards conflict management and highlights the importance of supporting individuals affected by violent incidents. Compliance with relevant legislation and guidelines is a central theme; making this training essential for care home settings.

CPD Provider

The Mandatory Training Group

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The Mandatory Training Group

The Mandatory Training Group are a national delivery partner for ‘Health’ with the National Skills Academy (NSA). We are also an approved training centre with Training Qualifications UK offering Ofqual regulated training qualifications. We have a wide range of practical training courses that we deliver; including mandatory training courses, specialist training courses, train the trainer courses, dedicated training workshops and team building as well as Ofqual regulated QCF courses. The Mandatory Training Group offer bespoke accredited classroom training courses all over the UK, at any suitable training venue. Our team of trainers enables us to offer over 50 individual classroom courses, including CPD and QCF training qualifications. We also provide popular health and social care courses, including mandatory training for nursing and care staff.