About the CPD course
We all communicate every day; but do we get our messages across clearly? Do you know that words only make 7% of the overall message being conveyed? Pitch; tone and body language are just a few of the factors you need to consider in addition to the words spoken. Whether it is at work or at home everyone can all improve their communication skills. The skills and understanding developed will make you a more efficient communicator in all aspects of your life.
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The National Training Academy
The National Training Academy provides online solutions to individuals and businesses of all sizes; including the social housing sector, voluntary and community sector and the public and private sector. Recently commended by Staffordshire Chamber of Commerce in their science, technology and innovation category for 2016 business awards. In addition we offer consultancy and in-house training.
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