The Retail Conflict Resolution Course: this e-learning course creates an awareness to educate and inform delegates of basic personal security concepts: as well as personal safety strategies within the retail and hospitality sector. This bundle course is based on the following modular units: The retail threats faced Situational Awareness (Optional Module); Conflict Resolution Course: Understanding Workplace Conflict; Conflict Resolution Course :Understanding Conflict Behaviour; Dealing with difficult customers; Conflict; Resolution Course :Managing Workplace Conflicted-escalate COVID; Mask Related Conflict (Optional Module).
CTR Secure Training (Trisat) is an innovative, unique and modern workplace violence prevention training & consultancy company which specialises in the protection of people and assets. We design and delivery bespoke policies, training and specialist equipment in order to protect your people.