For people who serve customers with food and drinks over the counter, this course is designed to give you the confidence and skills to be brilliant at sales and service, and ultimately give your customers the best experience and you the best rewards. Includes: How to get the best for you and your customers, even when you are busy; The importance of knowing what you offer and how to use this to improve the customer experience; How to keep stress levels low during service (through preparation and awareness); Techniques to increase sales and your job satisfaction.
Upskill People is a true innovator in the global online learning market, using our unshakeable belief in people’s potential to help upskill millions every year.
We’re purpose-driven with a wealth of 25 years’ experience, but our real difference lies in one simple fact: our course content is the ‘best in class’. Our principles: ‘Understand, Innovate and Deliver’, are as important today as ever. Clients both large and small trust us to help them overcome some of their biggest challenges, namely: building people’s confidence, accelerating their productivity and developing more effective managers who lead their teams to greater performance.