A course designed to give you the confidence and skills to be brilliant at sales and service and give your guests the best experience, and you the best rewards.
Includes: How to get the best for you and your guests, even when you're busy; The importance of knowing what you offer and how to use this to improve the guest experience; How to keep stress levels low during service (through preparation and awareness); Techniques to increase sales, and your income; About different types of people, and yourself; How to vary your approach according to the guests and the environment.
Upskill People is a true innovator in the global online learning market, using our unshakeable belief in people’s potential to help upskill millions every year.
We’re purpose-driven with a wealth of 25 years’ experience, but our real difference lies in one simple fact: our course content is the ‘best in class’. Our principles: ‘Understand, Innovate and Deliver’, are as important today as ever. Clients both large and small trust us to help them overcome some of their biggest challenges, namely: building people’s confidence, accelerating their productivity and developing more effective managers who lead their teams to greater performance.