CPD Courses

Sales and Service Essentials

Online Course Upskill People

About the CPD course

This course is all about getting the most out of your relationship with your customers and being successful. Includes: Getting on with people leading to greater job satisfaction; Steps to a sale including how to make the first move with customers and why it can make a big difference to how you both feel; Spotting buying signals; Knowing that product knowledge is key to successful sales; How to increase sales, by up selling, linking products, offering alternatives, the power of touch and offering an opinion; Dealing with difficult situations; The simple rules for managing queues and signalling for help. 

CPD Provider

Upskill People

Send an enquiry

By submitting this form, you consent to CPD sending you email regarding your application.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Upskill People

Upskill People

Upskill People is a true innovator in the global online learning market, using our unshakeable belief in people’s potential to help upskill millions every year. We’re purpose-driven with a wealth of 25 years’ experience, but our real difference lies in one simple fact: our course content is the ‘best in class’. Our principles: ‘Understand, Innovate and Deliver’, are as important today as ever. Clients both large and small trust us to help them overcome some of their biggest challenges, namely: building people’s confidence, accelerating their productivity and developing more effective managers who lead their teams to greater performance.

More CPD courses by Upskill People

Business

Data security Essentials and PCI Essentials

Upskill People

Data Security Essentials: This course gives an overview of information security, from IT and worksta...
Online Course
Business

Equality for Managers

Upskill People

A comprehensive overview of the Equality Act requirement for the fair and equal treatment of all. Ex...
Online Course
Business

Managing Food Hygiene

Upskill People

A course designed to equip hospitality and retail managers with the knowledge they need to manage th...
Online Course
Business

Managing Health and Safety

Upskill People

A course designed to equip hospitality and retail managers with the knowledge they need to manage th...
Online Course

Get industry-related content straight to your inbox

By signing up to our site you are agreeing to our privacy policy