About the CPD course
Handling challenging conversations appropriately and sincerely is key to achieving the desired outcomes in an amicable way. Through learning how to prepare properly for a difficult conversation, developing emotional intelligence, providing an action checklist covering all things that need to be considered and coaching on proper execution, difficult conversations can become less daunting and more effective.
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Working Voices Ltd
Working Voices is a global training company specialising in interpersonal communication skills. We train all levels of the business from graduates through to Senior Executives.
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