Conflict resolution

Online Course • Ideagen

About the CPD course

Unfortunately; many of us might face confrontation or conflict whilst carrying out our work; If you have staff who are in a customer facing role or meeting members of the general public regularly; then it’s likely that they will encounter people who are frustrated; aggressive or even violent; Our Conflict Resolution course will inform your staff of the potential causes of conflict and how they can de-escalate or retain control of a situation; taking you step by step through how to safely resolve potential conflicts before they reach crisis point.

CPD Provider

Ideagen

View Profile

Send an enquiry

Full Name*

Email Address*

Contact Number*

Industry*

Your Enquiry*

By submitting this form, you consent to CPD sending you email regarding your application.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Ideagen

E-learning courses and software designed to help employers meet legal regulations and keep their staff healthy, happy and protected at work.

Want to learn more?

More CPD courses by Ideagen

Business

Agile Working

Ideagen

Users are taken on an interactive; personalised journey through a range of situations typically face...

Online Course

Business

Anti-bribery and corruption (ABAC)

Ideagen

The Bribery Act affects every UK business and organisation; The consequences of non-compliance can b...

Online Course

Business

Asbestos awareness

Ideagen

WorkRite’s e-learning Asbestos Awareness Safety course provides information on different types of as...

Online Course

Business

Anti-Money Laundering

Ideagen

In this money laundering awareness course; you’ll develop the skills to protect your business from c...

Online Course

See more courses

Get industry-related content straight to your inbox

By signing up to our site you are agreeing to our privacy policy

Send an enquiry

Use the form below to submit an enquiry to

Full Name*

Email Address*

Contact Number*

Your Enquiry*

By submitting this form, you consent to CPD sending you email regarding your application.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

"The mind is not a vessel to be filled, but a fire to be ignited."

Plutarch

"Education is not the filling of a pail, but the lighting of a fire."

W.B. Yeats

"Science is organised knowledge. Wisdom is organised life."

Will Durant

"We are what we repeatedly do. Excellence, therefore, is not an act, but a habit."

Aristotle

"Learn everything you can, anytime you can, from anyone you can. There will always come a time when you will be grateful you did."

Sarah Caldwell

"Real learning comes about when the competitive spirit has ceased."

Jiddu Krishnamurti

"Mistakes are great, the more I make the smarter I get."

R. Buckminster Fuller

"Knowledge speaks, but wisdom listens."

Jimi Hendrix

"The beautiful thing about learning is nobody can take it away from you."

B.B. King

"Learning is a treasure that will follow its owner everywhere."

Chinese Proverb

"For the best return on your money, pour your purse into your head."

Benjamin Franklin

"Light up the darkness."

Bob Marley

"Every time man makes a new experiment he always learns more. He cannot learn less."

R. Buckminster Fuller

"Education is a progressive discovery of our own ignorance."

Will Durant

"It is the art of an educated mind to be able to entertain a thought without accepting it."

Aristotle

"Live as if you were to die tomorrow. Learn as if you were to live forever."

Mahatma Gandhi

"The noblest pleasure is the joy of understanding."

Leonardo da Vinci

"Education is the movement from darkness to light."

Allan Bloom

"We are born not to be perfect, but to learn and reflect from imperfections"

Princess Ramirez

"I am always doing that which I cannot do, in order that I may learn how to do it."

Pablo Picasso

"Teaching is only demonstrating that it is possible. Learning is making it possible for yourself."

Paulo Coelho

"Education is the key to unlocking the world, a passport to freedom."

Oprah Winfrey

"Education is the kindling of a flame, not the filling of a vessel."

Socrates

"The capacity to learn is a gift; the ability to learn is a skill; the willingness to learn is a choice."

Brian Herbert

"All the world is my school and all humanity is my teacher."

George Whitman

"It does not matter how slowly you go as long as you do not stop."

Confucius

"The roots of education are bitter, but the fruit is sweet."

Aristotle

"You do not learn to walk by following rules. You learn by doing, and falling over."

Richard Branson

"Much to learn, you still have."

Yoda

"Self-education is, I firmly believe, the only kind of education there is."

Isaac Asimov

"You don't understand anything until you learn it more than one way."

Marvin Minsky

"Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young."

Henry Ford

"Tell me and I forget. Teach me and I remember. Involve me and I learn."

Benjamin Franklin

"Learning never exhausts the mind."

Leonardo da Vinci

"Wisdom comes not from age, but from education and learning."

Anton Chekhov

"In learning you will teach, and in teaching you will learn."

Phil Collins

"I was obliged to be industrious. Whoever is equally industrious will succeed equally well."

Johann Sebastian Bach

"Learning is an experience. Everything else is just information."

Albert Einstein

"I am still learning."

Michelangelo, age 87

"Education is not the learning of facts, but the training of the mind to think."

Albert Einstein

"You cannot open a book without learning something."

Confucius

"I am learning all the time. The tombstone will be my diploma."

Eartha Kitt

"Education's responsibility is to replace an empty mind with an open one."

Malcolm Forbes

"Living is easy with eyes closed, misunderstanding all you see."

John Lennon and Paul McCartney

"You can never be overdressed or overeducated."

Oscar Wilde

"It’s taken me all my life to learn what not to play."

Dizzy Gillespie

"A man, though wise, should never be ashamed of learning more, and must unbend his mind."

Sophocles

"Education is not preparation; education is life itself."

John Dewey

"Gold has a price, but learning is priceless."

Chinese Proverb

"Commit yourself to lifelong learning. The most valuable asset you'll ever have is your mind and what you put into it."

Brian Tracey

"I had six honest men. They taught me all I knew. Their names were: Where, What, When, Why, How and Who."

Rudyard Kipling