Dealing with Difficult People and Situations Certificate

Online Course • YourGamePlan

About the CPD course

There are a lot of challenging and problematic characters in this world; but; in this course; we are going to be looking at a select few you either know now or are going to encounter in the near future. These people are demanding; can test your patience and wear you out. It can be hard to figure out how to address the issues they present to us; but there are ways to handle people like this. The advice that is laid out here can help you deal with anyone's bad behaviour.

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YourGamePlan

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YourGamePlan

YourGamePlan's mission is to ensure that every student has the confidence and support they need to make the best decision about their future when they leave school. We believe soft and employability skills are paramount and guidance on improving these skills should be available to everyone, for free. We don't charge schools or students for our services. We will also be partnering with top UK employers to create sector specific courses, enabling students to understand more about career options available to them. In turn, helping young people choose which career path is right for them.