This masterclass will provide participants with an in-depth knowledge of what needs to be done to comply with the duty of candour; clarify ‘grey areas’ and provide guidance on dealing with difficult situations which may arise. It will provide participants with an understanding of good practice in implementing the duty and; in particular doing so in a meaningful way with empathy; to not only comply; but to work with patients and loved ones in a way that puts the emotional experience at the heart of communication.
Healthcare Conferences UK organises and produces high quality health and social care conferences and exhibitions with a specialist interest in a clinical audience. Our events take a practical approach to knowledge sharing and professional development and focus on improving quality, patient experience and outcomes. In December 2019 we won the ABPCO 2019 award for Best Agency Conference Organiser.