About the event
Hear from the Housing Ombudsman Service on their learnings from the severe maladministration report and key recommendations to put things right. How can you meet regulatory requirements and protect the physical health of tenants? Gain insight on how you can rebuild trust with residents and embed support strategies for vulnerable tenants. We will explore how you can tackle damp and mould through effective inspections; timely decants; and human-centric service provision. In the context of increased scrutiny and stricter compliance requirements for landlords; how can you effectively handle competing priorities including balancing financial and human resources?
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Knowledge Exchange Group
Working across the public, private and third sector Knowledge Exchange Group contains four divisions providing you with everything you need to learn, train, develop and share expertise. We believe that knowledge is central to social and economic growth, and that through sharing information, best practice and innovative thinking we can help facilitate positive change. We do this by providing access to data, meaningful engagement with industry experts, influencers, academics, leading practitioners and thought leaders.
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