About the event
Effective complaint handling is now more important than ever for public sector organisations across the UK. Bringing together colleagues from across central and local government; housing; health; social care; criminal justice and prison and probation services; join Westminster Insight’s Public Sector Complaints Conference to help strengthen your complaints handling processes. With the increasing number of complaints and key changes in guidance; improve your understanding of the new Code and how to drive improvement across your organisation. Don;t miss out on this opportunity to network with colleagues from across the sector and strengthen your approach to effectively handling complaints.
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Knowledge Exchange Group
Working across the public, private and third sector Knowledge Exchange Group contains four divisions providing you with everything you need to learn, train, develop and share expertise. We believe that knowledge is central to social and economic growth, and that through sharing information, best practice and innovative thinking we can help facilitate positive change. We do this by providing access to data, meaningful engagement with industry experts, influencers, academics, leading practitioners and thought leaders.
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