About the event
Difficult Encounters is a masterclass for health professionals who would like to understand more about the art and science of communication. It is an interactive and entertaining course that provides delegates with an opportunity to develop their communication skills with service users; their relatives and other members of staff both on the phone and face to face.
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Healthcare Conferences UK
Healthcare Conferences UK organises and produces high quality health and social care conferences and exhibitions with a specialist interest in a clinical audience. Our events take a practical approach to knowledge sharing and professional development and focus on improving quality, patient experience and outcomes. In December 2019 we won the ABPCO 2019 award for Best Agency Conference Organiser.
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