Customer Service Success

Online Course • eLearning Plus

About the CPD course

The aim of this learning module is to provide the learner with the foundational principles of customer service success: enabling them to apply these skills across diverse roles and levels within customer service. The learning module will cover: Exploring strategies to establish rapport effectively; Understanding the steps involved in cultivating customer loyalty; Mastering key principles to foster customer engagement.

CPD Provider

eLearning Plus

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eLearning Plus

Our purpose is to help leaders deliver on their strategic business objectives, by addressing the skills gaps and the learning needs that contribute to boosting individual and business performance. We help you nurture, retain and attract key talent by creating targeted, customised learning experiences that meet your unique needs.