About the CPD course
Managing Conflict. Conflict can happen in any workplace; the healthcare environment is no exception and it is essential that managers and supervisors are confident when dealing with tough situations. This course has been designed for anyone who wants to understand what causes conflict and the impact it can have on the individual and organisation. This course will explore the different ways people respond to conflict and also how to approach and resolve issues before they escalate.
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First Thought Training
First Thought Training has a wealth of experience working with NHS Trusts and other healthcare organisations. We offer dedicated support in the development and delivery of focused and measurable training and a diverse range of professional training courses to the health and social care sector.
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