About the CPD course
HR as Coach & Mediator™ provides delegates with the skills to be able to respond calmly and neutrally during the various stages of conflict. It looks at a range of active listening and reframing skills to move a situation forward; to understand how to create and manage boundaries and set clear goals that enable our teams to lead by example. This two-day course builds on delegates’ instinct for resolution; using their experience of conflict coaching; mediation or purely a desire to understand these areas more. It offers a tried and tested model of mediation along with a series of practical tips and guides to help them secure a positive resolution in workplace disputes.
Send an enquiry
The TCM Group
TCM empowers people and organisations to adopt person-centred, values based approaches to dispute and complaints resolution; employee relations; human resources; management and leadership. We work in partnership with our customers to develop their overarching people and culture strategy and embed a person-centred values based organisational culture. This includes developing the core values, systems, processes and behaviours which encourage cooperative problem solving, open dialogue and stakeholder engagement.
Want to learn more?
More CPD courses by The TCM Group
Business
Practical Mediation Skills
The TCM Group
This two-day course provides delegates with the skills; competencies and strategies to undertake an...
Training Course
Business
Practical Investigation Skills
The TCM Group
This two-day course equips delegates with the skills and strategies to set up; run and report on a w...
Training Course
Business
Quality Conversations
The TCM Group
Delegates learn how to navigate the complex maze of having difficult conversations; managing perform...
Training Course
Business
Team Facilitation Skills
The TCM Group
When teams experience destructive conflict; they may become divided; damaged and dysfunctional. In a...
Training Course
Get industry-related content straight to your inbox
Thank you for subscribing
By signing up to our site you are agreeing to our privacy policy